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Installation problem - which Windows rights must I have to install SusProg3D? |
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SusProg3D and Sawdust are only available in 64-bit.
SusProg3D and Sawdust will run on all current supported Microsoft Windows 64-bit
operating systems.
All older operating systems are considered obsolete.
The preferred minimum OS is Windows 10 Creators
Update Version 1703 Build 15063 Released March 2017
To run SusProg3D you will need OpenGL. This is provided by GLU32.DLL and OPENGL32.DLL.
These DLLs come with all current Microsoft Windows operating systems.
Your video card driver software must support OpenGL 1.2 with OpenGL 2.1 preferred.
To use the Excel interface, you will need Excel version 10 or later. This
is the version of Excel included with OfficeXP.
Excel version 9 and earlier are not supported.
Current Microsoft Windows operating systems.
All editions of Windows 10 and 11 64-bit are supported.
Obsolete operating systems
All Windows 32-bit operating systems.
All Windows 64-bit operating systems prior to Windows 10 64-bit
We do not provide any support for hardware and/or software issues on these operating systems.
To use the Excel interface, you will need Excel2002 (V10.0) or
later. This is the version of Excel originally included with OfficeXP.
Excel2000 (V9.0) is not supported but should work OK. Versions prior
to Excel2000 are not supported.
All SusProg3D development and testing uses Excel2016 (V16.0) included with
Office 2019.
German language editions of Excel should use "SPG" as the range name prefix.
Excel that is included with Office 365 On-line version is NOT supported.
To determine your Excel version, enter the following formula into a cell =INFO("release")
| Version |
Year |
Description |
|
| 7.0 |
1995 |
Excel 95 |
The first major 32-bit version of Excel. Feature-wise, it's very similar to Excel 5 |
| 8.0 |
1997 |
Excel 97 |
A new interface for VBA developers, UserForms, data validation, and lots more |
| 9.0 |
1999 |
Excel 2000 |
Can use HTML as a native file format, "self-repair" capability, enhanced clipboard, pivot charts, modeless user forms |
| 10.0 |
2001 |
Excel 2002 |
This is part of Office XP. It has a long list of new features, but most of them will probably be of little value to the majority of users. Perhaps the most significant feature is the ability to recover your work when Excel crashes. This version features product activation technology (i.e., copy protection). |
| 11.0 |
2003 |
Excel 2003 |
Microsoft Office Excel 2003. The new features in this version are: (a) improved support for XML, (b) a new "list range" feature, (c) Smart Tag enhancements, and (d) corrected statistical functions. |
| 12.0 |
2007 |
Excel 2007 |
Microsoft Office Excel 2007. Finally, some major changes in Excel. For some, the changes may actually be too major |
| 13.0 |
There is no 13 |
||
| 14.0 |
2010 |
Excel 2010 |
New features include sparkline graphics, pivot table slicers, an updated Solver, and a 64-bit version |
| 15.0 |
2013 |
Excel 2013 |
Included in Office 2013 |
| 16.0 |
2016 |
Excel 2016 |
Included in Office 2016, Office 2019 and Office365 |
If you try to do a export to Excel, and you get this error "Interface not supported", then there is a problem with the way Excel is installed on your machine. Here are a few things you can try to get past this error:
The problem may have to do with anti-virus software ("script-blocking"
features).
If you have Norton Anti-Virus, temporarily turn it off to see if that is
what is causing the issue.
Try updating Office from the Web
The problem may be resolved by uninstalling and reinstalling Microsoft Office.
The problem may be caused by an incorrect or missing registry entry.
Open the Registry Editor.
Click on the "magnifying glass" icon on the taskbar
Enter "registry" in the search
Then click on Registry Editor
Open HKEY_CLASSES_ROOT >> TypeLib >> {00020813-0000-0000-C000-000000000046}
The Excel PIA key is {00020813-0000-0000-C000-000000000046} and for Excel16
the primary key is 1.9
The value data should look like this, for Excel16.0 on Widows 11 64-bit
|
Key |
Value |
Data |
|
|
1.9 |
(Default) |
REG_SZ |
Microsoft Excel 16.0 Object Library |
|
PrimaryInteropAssemblyName |
REG_SZ |
Microsoft.Office.Interop.Excel, Version=15.0.0.0, Culture=neutral, PublicKeyToken=71E9BCE111E9429C |
|
|
1.9\0 |
(Default) |
REG_SZ |
(value not set) |
|
1.9\0\Win64 |
(Default) |
REG_SZ |
C:\Program Files\Microsoft Office\Root\Office16\EXCEL.EXE |
|
1.9\Flags |
(Default) |
REG_SZ |
0 |
|
1.9\HelpDir |
(Default) |
REG_SZ |
C:\Program Files\Microsoft Office\Root\Office16\ |
With the release of SusProg3D V5.124A, SusProg3D is only available in 64-bit versions.
If the operating system is 32-bit then the install program will fail.
SusProg3D is developed and tested on Windows 11 64-bit.
SusProg3D will not run on Itanium-based systems.
The 32-bit version of SusProg3D is no longer supported.
If the Registration form does not display the registration data, or the form is blank, then you may need to reset the registration data.
Using Windows Explorer open the folder containing the SusProg3D executables, usually "C:\Program Files\SusProg3D\bin", then right click on SusProgDeregister and select "Run as administrator"
If the folder containing the SusProg3D executables does not contain SusProgDeregister, then you will need to update, or patch, to the latest version.
Follow the instructions. This will reset the registration data.
Now run SusProg3D and check that the registration data displays correctly, then follow the registration procedure.
With the release of SusProg3D V5.124A, SusProg3D is only available as 64-bit application using 64-bit DLLs.
With the release of MacOS 10.15 Catalina (mid October 2019), Apple has dropped support for running 32-bit executables and removed the 32-bit versions of system frameworks and libraries.
We have not done any testing on Mac systems and do not support any hardware
and/or software issues when running on a Mac.
We have no plans to produce a
native Mac version.
Note that the display requires a data set for which the Geometry has been
calculated.
When starting with a new data set, and no data has been entered or
the Geometry has not been calculated, then the display will be blank, with
only the datum axis lines.
if you have a valid data set, which has been calculated, and the display still has a problem, then this could be due to the video display driver or settings.
There may be a problem with video cards or drivers not supporting OpenGL, or not providing the required OpenGL version.
You may need to download and install the latest video drivers for your graphic card. See the website of your PC vendor or graphic card vendor for details.
The graphic display will sometimes fail with "Access violation at address xxxxxxxx in module 'GLU32.dll'."
Try changing the number of colours or the display resolution.
Go to Settings, then Control Panel, then Display
The graphic display does not work when '256 colours' is selected. The minimum requirement is either High or True colour.
Go to Settings, then Control Panel, then Display
If the error message indicates a failure in a video driver component - a VXD file, for example "Access violation at address xxxxxxxx in module 'nv3.vxd'" then this is most likely caused by outdated video drivers.
You will need to obtain and install the latest video drivers for your video
card.
Consult the video card or PC manufactures web site.
Firstly, check that you have the latest version. See the About box (under
Help).
If you do not, then download and install the latest version.
If the problem still exists, then email the details of the problem, including a copy of the data file.
With all Windows operating systems you must install SusProg3D as an Administrator or a user with Administrative rights.
Once SusProg3D is installed, any common user with the following Windows rights can run the program: Folder Level Rights; Read & Execute and List Folder Contents File Level Rights; Read & Execute.
